![]() My brother and I found that - whilst it worked - it was clunky by comparison and file transfer was far slower. (Whilst I waited, I used AnyDesk instead. I found TeamViewer support to be very helpful. Within a couple of days my TeamViewer usage was back to 'personal' usage. ![]() I emailed TeamViewer support, explained that I was now retired and listed the IPs of my own devices and those of family and friends whom I regularly used TeamViewer with. I had the same issue with TeamViewer incorrectly identifying my usage as 'commercial'. Link- Customer Support - TeamViewerI concur with mrgeek. However, VNC Viewer provides video streaming services as well as an easy-to-use interface which some users prefer over other alternatives such as LogMeIn or Join Me. It behaves similarly to TeamViewer, with the exception of requiring installation and setup for use. Get hold of Customer Support, explain that your home computer ip is always on one end of connection. VNC Viewer is a TeamViewer alternative that works on Android devices. If you are accessing home computer from various locations, that would explain it. They changed status back to Free Personal which I still have. ![]() Got hold of customer support, explained all that and my ip was in all connections. In my case, I was supporting a dozen computers all over the USA. They track your connection ip addresses so if you have more than a few locations, they will think you're using it for business.
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